How to Address the Right Problem When People Fail You

    New leaders often find themselves confronted with the task of holding others accountable for the first time. Having that first accountability conversation is never an easy task. You’re dealing with people who have different work styles, core values, backgrounds, and expectations. If everyone doesn’t align with the current accountability culture, they can get […]

How to alert your boss of bad news this year

I’ve never met anyone who enjoys being blindsided. With people working remotely in the silo of their own home while experiencing limited visibility, this may be happening even more frequently. It’s always tough to deliver bad news, whether it’s poor sales performance, a lost account, or losing a key team player. Additionally, you’re not passing […]

What you ABSOLUTELY want to agree on before the conflict!

This conflict couldn’t have come at a more inconvenient time. Ron was dealing with the death of his father, a project delivery delayed by supply shortages, and losing one of his top salespeople all within a week. Now come to find out, his South American counterpart has stepped on his toes by moving forward with […]

How to Conduct the Best Virtual Meetings

Getting thrown into virtual meetings during the pandemic is like being thrown into the deep end of the pool when you barely know how to tread water. You know enough to keep breathing, but you’re not sure how to swim safely to the ladder. The challenges of virtual meetings are numerous and well experienced. People […]