Your reputation: first impressions can do damage

As a new employee, Tammy was an ambitious, energetic account manager, willing to work hard and take action. That was the reputation she wanted to establish in this new role. She was even extra cautious not to step on her new colleague’s toes, when she communicated her plans that could have overlapped with theirs. Then […]

Relationships are important, but what if I just can’t really stand someone?

Have you ever witnessed someone going out of his or her way to do something really nice for a complete stranger? Paying it forward is an attribute of positive minded people, who believe that spreading ‘good’ will create even more positive energy in the world and strengthen relationships. I’m a firm believer, and I believe […]

Holding people accountable means not staying silent

In my recent research on accountability, the theme of  ‘staying silent’ was dominant. In the book Crucial Accountability, they found that people stay silent, rather than try to hold someone accountable. Moreover, many times people don’t want to address an issue if it’s the first infraction, for fear of being termed a micromanager. What if, […]

The Feedback Fallacy

When I read the latest edition of the Harvard Business Review, I was intrigued by the headline on the cover:  “Why Feedback Fails“. From my point of view as an Executive Coach, I have always thought, and still do, that feedback is a gift. How can anyone get better if they aren’t aware of how […]

Working with people that ask so many questions

Do you have a team member who asks endless questions about any situation?  They may be really good at assessing a situation, and they can do so without any emotion whatsoever.  Some also act as if they are the smartest person on the room, and make you feel small if you challenge them in any […]

Working with people that seem too sensitive

Do you have a team member who loves to be in conversation?  They may be really good at listening, so much so, that it can affect their productivity as they listen to the problems of their co-workers. These types of team members can have so many ideas that sometimes they don’t seem to complete one […]

Working with people who move too fast

Do you have a team member who can’t sit still in meetings, seems impatient with long discussions, and takes actions without thinking it through? Congratulations, you are working with someone who has Builder energy according to the Core Values Index™.  What does that mean? A person with a lot of Builder energy tends to: focus […]

When to focus on data and analysis

Do you have a team member who is data driven and insists on having data before any decision is made? Do they tend to see the world as a black and white template without a lot of gray? Is it important to them that things are fair, processes are followed and that there’s very little […]

When to focus on assessing and problem solving

Do you have a team member who is constantly asking questions, even when the answers seem obvious to you? Do they typically remain calm and unemotional while gathering as much information as possible when dealing with a crisis?  Chances are, they are busy problem solving and convey what we call Innovator energy  according to the […]