We all make up stories

It’s just in our nature to try to put context around everything that we experience.  So when we see that e-mail that puts us off, or interpret someone’s actions as rude, or get cut off in traffic, we make up a story that puts the other in a less than positive light, and makes us […]

Accountability

Lack of accountability can be debilitating to an organization. When others see that there are no consequences to poor behavior or poor performance, general morale is negatively affected. In addition, I’m sure we can all think of times when we haven’t held ourselves accountable either. Accountability can easily be related to following through on a […]

Communication: a two way street

Ever been in a meeting where you are privileged to listen to a team member who loves to listen to the sound of his/her own voice? Have you ever been that person? Sometimes, in a group or presentation setting, we tend to hold the reigns of communication and never release them. It’s important to remember […]