We all make up stories

It’s just in our nature to try to put context around everything that we experience.  So when we see that e-mail that puts us off, or interpret someone’s actions as rude, or get cut off in traffic, we make up a story that puts the other in a less than positive light, and makes us […]


Lack of accountability can be debilitating to an organization. When others see that there are no consequences to poor behavior or poor performance, general morale is negatively affected. In addition, I’m sure we can all think of times when we haven’t held ourselves accountable either. Accountability can easily be related to following through on a […]

Tips to Effective Email Management

Email management is essentially time management.  We communicate through email, in many instances, more than we communicate in person or over the telephone.  We typically don’t decide one day just not to answer emails, nor do we typically dedicate an entire day to answering them for the week.  If your email is anything like mine, […]

Communication: a two way street

Ever been in a meeting where you are privileged to listen to a team member who loves to listen to the sound of his/her own voice? Have you ever been that person? Sometimes, in a group or presentation setting, we tend to hold the reigns of communication and never release them. It’s important to remember […]

Traits and Disciplines of Highly Productive People

I am absolutely fascinated with biographies of successful people and the traits that have led to their success. It’s almost shameful to say, but everyone from world leaders to pop icons fascinate me. How did they become the successes that they are? Tiger Woods take a golf club as a small boy, smacked a golf […]

Goal Setting, emotional intelligence

How often do we hear someone tell us, “you need to set goals”, or “the only way to achieve what you need to achieve in life is if you have clearly defined goals”. It seems that every executive workshop or team-building workshop focuses to the point of absurdity on goals and goal setting. There may […]