The Experience

Organization A is experiencing challenges of managing and leading a team through a time of exponential growth. Of course, rapid growth is ideal, but keeping up with the internal and external changes is difficult while also trying to maintain company growth. This organization lacks communication with staff, and employees are confused about their job roles and responsibilities. Without the time to pause and have discussions, expectations are not being discussed and remain unclear. In this high growth environment, coworkers and managers aren’t finding it easy to discover everyone’s communication styles, nonetheless, how to best work with them.

CORE IMPACT COACHING adopted this organization to help tackle the challenges most companies face. Utilizing our 360 Assessments for its CEO and leadership team, we were able to help them understand how they were perceived by their coworkers, how to maximize their effectiveness as a leader and how to turn constructive criticism into opportunity for more success.

The entire organization went through a series of Customized Professional Development Workshops to gain new insights, identify goals and cultivate a company culture that encouraged collaboration and engagement. To help understand job roles and responsibilities, company expectations and team members’ communication styles, we conducted a Core Values Index Assessment and workshop for the entire staff. It assessed the strengths and balances of the leadership team, developed strategic leadership guides that further developed each team member and identified the right and best position for team players. The results were significant. The organization not only reaped rewards from the initial customized team-building workshops, but also in the long-term, bottom-line results.

Communication is key to productivity. Knowing this, Organization B recognizes a communication disconnect between its CEO and Technology Director and know it’s a challenge that can’t be overlooked. The Technology Director is ready for an executive promotion, but wants to sharpen his leadership skills and communication effectiveness before moving up. As a company, its vision is not clearly articulated to leadership and the staff, and employees feel their capacity and resources are spread too thin.

Through Coaching and 360 Assessments, the CEO and Technology Director were able to understand how their communication is perceived by other leaders and staff and how to communicate more effectively to get their message across in the way they intended. To close the miscommunication gap, we assessed their strengths and areas of improvement, focused on how we could maximize their potential and improve the areas of difficulty that were holding them back from contributing their most value.

Utilizing the Core Values Index Assessment tool that holds a 94% repeatability rate and reliable applicability in determining profiles of high performers, team members were able to improve self-awareness and awareness of others, understand where the inconsistencies and gaps were that were causing the staff to be spread too thin, and foster an inspiring vision for the company.

A woman leader recently accepted a new promotion and is looking to accelerate development in her new role. To successfully step in and start leading, she wants to understand her communication style effectiveness and how to maximize her influence. Understanding her own communication style is just as important as understanding her to fully embrace the company’s potential.

Stepping into a new leadership role is an organization culture change as well as a training challenge. Utilizing our 12-month coaching program and Core Value Index Assessment tool, we were able to integrate our client into the leadership role with much ease. By understanding how she communicates and how to best work with others’ communication styles, the company saw significant improvement in culture of leadership and the environment at every level. Employees felt valued by their leader and felt more confident in contributing thoughts and ideas. With the support of engaged managers and employees, our client was able to focus on interaction, sustainable results and have a clear focus in her new role.